While taking a shower, the heat from the shower set off the alarm. Two of us were staying there, but the 5 friends came to join us to head to the Casino, etc. We were celebrating the graduation and birthday of two of the students one with an Engineering Degree and the other with an MBA who said he may want to run that Hotel one day (it will not happen he is black, and this is Ottawa/Quebec). We have many friends, especially in the diplomatic Corps, Foreign Government Officials, and others who either work in Ottawa, have their children at school in the Ottawa area, or both]. Stay downtown Ottawa where they are much more professional and hospitable. If you are not white, avoid Hilton Lac Leamy. It is from such vast experience that I can safely say, the staff is horrible to people who are not white, and dreadful if the guests are black. I would think that qualifies me to be able to make comparisons. As a former diplomat with government in the USA, I have been to 173 countries and stayed at hotels on many islands and every continent on the planet except Antarctica.

Marriott in Singapore Park Hyatt, Ritz Carleton, Bellagio, etc., in Shanghai Park Hyatt and Sandton Sand in Johannesburg, as a few examples. We are used to staying at hotels such as The Peninsula in Hong Kong Four Seasons (Orachard Park), Pan Pacific, Marina Sands, Fullerton Hotel, J.W.

The building and facilities are very good, but the service doesn't come close to what we are used to in Ottawa, Toronto, Montreal, and around the World. We initially liked this hotel because, despite the fact that we are treated better at hotels in downtown Ottawa (Great Service at most), we like the lake views and visiting the Casino. We like to patronize the Casino and contribute to the approximately $250 million dollars the government, etc., gets from this place yearly. We have stayed there a few times (most recent visits were in December 2022 and April 2023).

Hotels near Dominican University College.

Gatineau Hotels with Laundry Facilities.

Casino lac leamy parking